Welcome to our online store and showroom. The E.L.A Bridal team strives to provide the best services but in doing so it is subject to the following terms and conditions.

Please understand when shopping on the website, you chose to accept the following:

Online Sales & Exchange Policy

We stand behind the quality of our designs and the standard of our creations. We do not accept refunds but we do accept exchanges.

All sales apply while supplies last, and are discounted with prices as marked. Sales Offers cannot be combined with other promotions or hostess rewards unless specified. No adjustments will be made on previous purchases.

Offers are subject to change without notice. Our team reserves the rights to make the final decision in case of any disputes. All clearance items are marked as final sale and cannot be returned or exchanged. If you are ordering directly on line, our team will do their best to make sure your gowns are to your specification.

Payment

We accept these forms of payment: Mastercard / Visa / Discover / American Express through Shopify Payments or PayPal.

Production & Shipping

Please allow for 7 to 10 business days for delivery for items that are in-stock. If there are any delays you will be notified via email. We are not responsible for packages that are lost, stolen or delayed by the carrier service.

For custom deliveries, please allow for manufacturing time, which is approximately 10 weeks, and then 7 to 10 business days for delivery.


We ship all items through Canada Post.

Lost Packages

Though rare, packages can be lost in transit from time to time. For international orders, please allow up to eight weeks for delivery. If your order has not arrived within eight weeks of the shipping date, please contact us directly.

Defective & Damaged Items

We inspect all item and securely pack them before we them ship out. If your order arrives with any damages, please contact us with your name, order ID, and a description of the problem. We will do our best to get the issue resolved. 

E-mail & Web Communication

When you visit elabridal.ca or send e-mails to us, you are communicating with us and therefore consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All Rights Reserved

All content included on this site, such as mages, graphics and site design used here is exclusive property of elabridal.ca. The compilation of all content on this site is the exclusive property of elabridal.ca, with copyright authorship for this collection by elabridal.ca, and protected by international copyright laws.
 
elabridal.ca is Elizabeth Lee Adeghe design's logos and designs can not be used in connection with any product or service that is not elabridal.ca's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits elabridal.ca and all other trademarks owned by Elizabeth Lee Adeghe.  Copying our products or using our images may constitute a misappropriation of our intellectual property. If our work is misappropriated for a commercial purpose, we will commence legal action immediately.